British Red Cross Vacancy: Service Manager – Independent Living

Role details

Role reference: REQ0000021KW

Date posted: 13/09/2018

Application closing date: 31/10/2018 

Package: 36 days holiday (including Bank Holidays) Option to buy an extra 5 days annual leave Up to 6% contributory pension Flexible working policy

Role category/type: Health & Social Care 

Role description

Service Manager – Independent Living

Location: Cwmbran (requires travel within South East Wales)

Contract type: Permanent

Hours per week: 35

Salary: GBP 21,299 per annum

About the role

If you are keen to lead an amazing team and the delivery of services which really make a difference to the lives of vulnerable people, this could be for you. We have an exciting opportunity for enthusiastic and diverse individual to join our vibrant Independent Living (IL) team as a Service Manager.

You will provide local leadership and direction to our health and social care services in South East Wales and Carmarthenshire. You will manage the services and ensure that all appropriate service standards, recognised good practices, legal requirements and budgetary management are incorporated into a quality programme that meets the needs of our beneficiaries and values the work of volunteers.

You will actively network among Health & Social Care related bodies in the area to establish the Red Cross in the relevant communities and advocate on behalf of local beneficiary needs. The post holder works closely with the Area Business Development Manager as well the IL Operations Manager to maintain service contracts accordingly.

Please note that to be successful in this position you must have experience in managing, leading or co-ordinanting service within health and social care sector.

About the team

Our services help to prevent people from reaching crisis point; reducing admissions to hospitals and the need for residential and nursing care.

We are committed to delivering a person-centred service and enabling service users to achieve their personal outcomes. These may include enhanced quality of life, increased confidence and independence, and an improved sense of choice and control. 

We also focus on improving personal dignity, feelings of safety and improved recovery after trauma or illness through services such as Support at Home and Transport Support.

About the person

To be successful in this position you must have the following skills and experience:

  • Educated to A level (or equivalent by experience)
  • Ability to prepare, manage and monitor budgets
  • IT literate, experience of using email, word processing and spreadsheet packages
  • Ability to contribute to the development and achievement of operating/functional plans
  • Ability to collate and interpret a range of management information including statistical information and user feedback
  • Interpersonal and communication skills
  • Interpersonal and communication skills
  • Experience of team leadership
  • Experience of planning and managing projects and activities, including the ability to develop internal and external partnerships
  • Experience of leading people: Motivating, directing and supporting others to achieve the Red Cross vision, mission and strategy
  • Able to work unsociable hours
  • Able to respond to emergency situations, with 24 hour on call duties as required

Closing date for application is 23.59 on the 31st of October 2018 with interviews to follow.

Please click here to view the full job description and person specification for this position.

If you have any queries or need more information please contact Stanislava Sofrenic on 07793 369 260 or email ssofrenic@redcross.org.uk  quoting reference REQ0000021KW 

We offer a wide range of staff benefits, these include:

  • 36 days holiday (including Bank Holidays)
  • Option to buy an extra 5 days annual leave
  • Up to 6% contributory pension
  • Flexible working policy

Click here for further details on our staff benefits

A little bit more about us…

The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country – we’re there when you need us.

Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.

At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion, sex, sexual orientation, gender identity, age, or disability.

Diversity is something we celebrate and we want you to be able to be yourself at work, and feel you’re in a great position to help us spread the power of kindness.

In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.

If you are appointed to a role within BRC you will be subject to the organisation’s Code of Conduct, a copy of which you can find on our website.

As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.

If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

Follow on Twitter @RedCrossJobsUK and on Linked in – British Red Cross, to hear about our latest job vacancies.

Connecting human kindness with human crisis

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